The good news: We now have a DVR that *allegedly* will record all the shows we scheduled it to tape.
The bad news: The satellite tech who replaced our DVR took our old box, which had about 50 hours of unwatched shows recorded.
Yes, we’re a little annoyed by all this. We had an entire season of “Psych” plus this season of “My Name is Earl” and numerous other shows that we still wanted to watch. I understand it’s not the technician’s fault, but I really don’t understand the miscommunication between DirecTV and its employees. For example, the tech told us we could keep our old box for $5 a month so we could watch our recorded shows and then returned not more than 5 minutes after leaving because he was told that wwe would have to pay $99 to keep our old box.
I forsee a call to DirecTV tomorrow. We really haven’t been happy with the service we’ve had from them so far. I’m really looking forward to our contract expiring. I enjoy having satellite, but going back to cable isn’t looking so bad either.
I’m sorry that happened Cady! We’ve had DTV twice. Both times we were really happy to go back to Cox/Comcast.
We’ve had a few problems with our DVR over the past few years, but overall we’ve been happy with our DirecTV service. It is so much cheaper than cable, or at least it is here.
You should check out Dish Network. We went from Direct TV to them.
I LOVE Psych!
I’d be calling Customer Service and I’d be quite angry too. What’s the deal with people lately? Have they all gone mad?
what ever you do don’t go to dish… ugh… but call CS and tell them you are super pissed off and if they don’t do something you will leave for dish… so far I have gotten an extra 20 off my bill each month, etc… it works to complain with them lol…