i was on the phone off and on over a 3-hour period this morning. i’m at the point now where i’m just completely done with insurance and doctors.

first, i made several phone calls to my insurance company to find out why my enbrel hadn’t arrived today and why i hadn’t received the normal phone call confirming delivery. after being bumped around several times, i finally got to the pharmacy and then i accidentally disconnected the call.

another call and two transfers later, i was back to the pharmacy speaking with a very rude customer service rep who informed me that they had figured i had stopped taking my medicine. really? based on what? the fact that it’s a medicine i have to take for the rest of my life? and wouldn’t they call me to say, “hey. did you stop taking your medicine?” before they cancelled my order?

apparently not. so my order was not placed for the next month. fan-frickin-tastic. after i told the rep that i am, in fact, still taking my medicine, i tried to find out what i need to do in the future to prevent this from happening again. she hung up on me.

three calls later, i actually got the first rep i had talked to (who was incredibly nice), and she worked it out so my medicine would be shipped out today and delivered tomorrow. hopefully it will arrive before i go to work. otherwise i won’t be able to take it until after the gabby banquet.

after that, i received a call from the reproductive center letting me know my injection training class was being rescheduled a second time. sigh. the class is offered three days a week *only* at 1:30 p.m., which is pretty hard for me to get to since i work afternoons and i’m about an hour away. i tried to see if there was anything they could do to work with me since i already give myself injections every week and since it is just so hard to make it to at that time. she wouldn’t budge.

so, i rescheduled and then called the maternal fetal medicine office for my mfm counseling. (btw, i intend on making sure my child knows just how hard this whole getting pregnant thing was!) guess what?! they only do counseling on thursdays at 1 p.m.! of course they do. i told the receptionist that i have an injection training class upstairs at 1:30 and asked if i could be done by then. probably not, i was told. double sigh.

so i called the reproductive center back and asked if it would be ok if i was a few minutes late since i have an appointment on the 9th floor at 1.

receptionist: define a few minutes.
me: maybe 10-15 minutes (here’s hoping it will be fast)
receptionist: well, we’re not going to wait on you. you can come but we won’t go back over what you missed so it’s your loss.
me: that’s fine because, like i said, i already know how to give myself shots.

what a crappy way to spend the morning. i know they think i’m being difficult, but i’m really not trying to be. i just don’t think it’s fair that i have to either work a split shift or take two vacation days for this when they aren’t willing to try to work with me. maybe adoption isn’t such a bad idea after all. 🙂