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Sweet Tea & Day Dreams

April 2, 2009

In Which I Complain about my Pharmacy

I think I have a UTI. I started having symptoms yesterday, so I called Emory, and the doctor on-call phoned in a prescription for an antibiotic just to be on the safe side. I’ve been prone to them lately, and since my last UTI turned into a full blown kidney infection — which apparently are harmful to pregnancies — I think she wanted me to go ahead and start on something.

She called it in around 5:30 p.m. yesterday, and when I left work an hour later, I tried calling the pharmacy to see if it was ready. I got disconnected, and when I called back no one answered, so I headed over. I gave them my name, and they told me they didn’t have my prescription.

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Sigh. I always have problems with this pharmacy. I don’t even know why I tried to use it. I called the operator at Emory to have the doctor paged, but she couldn’t find the doctor. So, I had Joe call. By that time, I was so frustrated I really didn’t feel like dealing with anyone. The doctor told Joe to have the pharmacy check its prescription line. Apparently, they didn’t think to do that before telling me my prescription hadn’t been called in.

I told the woman at the counter, and pharmacist said she’d check it in about 30 minutes and then would put my prescription behind all the others that came in between my prescription being called in an hour earlier and then. That means it would be another hour to hour and a half before I got my prescription filled. I told the pharmacist that was ridiculous, and she responded with, “Well, I’m the only pharmacist here.” I’m pretty sure, though, that one of the other numerous employees standing around doing nothing could have gotten my prescription off the line.

So, I left, and Joe had the doctor call my script in to *another* pharmacy. By the time I got there, they already had it and were working on it. Ten minutes later, I was on my way. Oh, and for the record, they had fewer employees working than the first pharmacy.

I don’t think I’ll be going back to the first pharmacy, despite my love for their $4 generic prescriptions.

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In Grrr, Health and Fitness, Life
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Comments

  1. corrin says

    April 2, 2009 at 11:05 pm

    Sometimes it just isn’t worth it. That’s why I won’t go to the Walmart pharmacy, even though my prescription is half price there. Hope you’re feeling better.

  2. Barbara says

    April 2, 2009 at 11:59 pm

    Take care of yourself! You might want to keep those crackers by your nightstand. Just because they call it morning sickness, doesn’t me that it can’t be anytime of the day or night! Oh, and the body is very temperature sensitive. So, don’t have a glass of milk, and then go take a shower. That did not work so good for me! 🙂

  3. Julie says

    April 3, 2009 at 12:32 pm

    UTI’s are awful 🙁 I hope you get some relief soon!

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