the manager of our apartment complex hung up on joe today. he called *again* this morning after not hearing back from the maintenance supervisor yesterday, and she hung up on him. that is not just impolite, but it’s unprofessional. why are we living here again?

on a brighter note, our a/c is fixed. apparantly ants had gotten into the unit and had carmalized (pleasant thought, i know), which caused the unit to not run. nice.