no one speaks english. seriously, are our call centers in india? every customer service person i talk to for any company is indian. i spoke to two people today trying to get my printer to work with our stupid new computer, and neither of them could understand anything i said. “please spell your first name for me.” “c-a-d-y.” “can you please spell that again? i can’t understand.” “c-a-d-y.” “ok, so i have t-a-b-y.” sigh. oh, and for the record, apparantly customer service now CHARGES you to receive customer service. this is crap.