last week, we ordered our new camera, a nikon d60. we ordered from camera world because we found a great deal, and one of my coworkers recommended their site to us. it’s too bad we’ve had such a crappy experience with them.

it all started right after i placed the order. i kept receiving emails saying that something was wrong with the credit card i used. i knew there couldn’t have been anything wrong, but they insisted that it had been declined. three phone calls to camera world and one call to our credit card company later, it turned out that they had made a mistake because i had cancelled our one-day shipping (because, you know, to them, one day shipping actually means 3-4 day shipping).

on saturday night, i received *another* email from camera world. i called again, and i was pretty frustrated by that point. i was told that my order would ship today and i would get free one-day shipping because of all the trouble.

i just called to double check that my camera shipped as planned (since i didn’t receive any kind of email confirmation) and i was told that no, it didn’t ship. it may ship tomorrow. i am so tired of customer service like this. i asked the supervisor what he planned to do to rectify the situation. he said he’d send me a $25 gift card for their company. because after this experience i’d want to order *more* items from them?

i am so pissed right now.